Terms of Service

1. Acceptance of terms

These Terms of Service and End User License Agreement (the “Terms”) govern your access to and use of the PressFront platform, storefronts, APIs, and related services (the “Service”) operated by PressFront (“PressFront,” “we,” “us”). By accessing or using the Service, you agree to be bound by these Terms. If you do not agree, do not use the Service.

2. The Service

PressFront provides a multi-tenant web-to-print platform that lets commercial print shops operate self-serve storefronts, manage production, and connect accounting tools. Features may change over time. Some features depend on third-party services such as Stripe (payments) and Intuit / QuickBooks Online (accounting).

3. Accounts and eligibility

• You must provide accurate account information and keep it current.
• You are responsible for safeguarding your credentials and for all activity under your account.
• The Service is intended for businesses and individuals who can form a binding contract.
• Notify us promptly of any unauthorized use of your account.

4. Acceptable use

You agree not to:

• Upload or print content that is unlawful, infringing, or that you do not have the rights to reproduce.
• Attempt to access another tenant’s or customer’s data, or to circumvent platform security or tenant isolation.
• Interfere with, overload, or disrupt the Service, or probe it without authorization.
• Use the Service to transmit malware or to engage in fraud or abuse.

5. Customer content and files

You retain ownership of the artwork, documents, and other content you submit (“Customer Content”). You grant PressFront and the operating print shop a limited license to store, reproduce, and process Customer Content solely to provide the Service and fulfill your orders. You represent that you hold all rights necessary to submit and print your Customer Content.

6. Orders, pricing, and payment

• Quotes and order totals are computed by the Service from the operating shop’s catalog and are server-authoritative.
• Payments are processed by Stripe. Where a print shop uses its own connected payment account, that shop is the merchant of record for its orders.
• You authorize the applicable charges when you submit a paid order. Taxes, shipping, and turnaround terms are as presented at checkout or confirmed by the shop.

7. Third-party services

The Service integrates with third parties, including Stripe and Intuit / QuickBooks Online. Your use of those integrations is also governed by the applicable third party’s terms and privacy policies. PressFront is not responsible for third-party services.

8. Intellectual property

The Service, including its software, design, and trademarks, is owned by PressFront and its licensors and is protected by law. Subject to these Terms, we grant you a limited, non-exclusive, non-transferable, revocable license to use the Service for its intended purpose. You may not copy, modify, reverse engineer, or create derivative works of the Service except as permitted by law.

9. Disclaimers

The Service is provided “as is” and “as available” without warranties of any kind, whether express or implied, including merchantability, fitness for a particular purpose, and non-infringement. We do not warrant that the Service will be uninterrupted, error-free, or that print output will meet every expectation absent agreed specifications.

10. Limitation of liability

To the maximum extent permitted by law, PressFront will not be liable for any indirect, incidental, special, consequential, or punitive damages, or for lost profits or revenues, arising out of or related to your use of the Service. Our aggregate liability for any claim relating to the Service will not exceed the amounts you paid to PressFront for the Service in the three months preceding the claim.

11. Indemnification

You agree to indemnify and hold PressFront harmless from claims, damages, and expenses arising from your Customer Content, your use of the Service, or your violation of these Terms or applicable law.

12. Termination

We may suspend or terminate access to the Service for violation of these Terms or to protect the Service or its users. You may stop using the Service at any time. Provisions that by their nature should survive termination will survive.

13. Governing law

These Terms are governed by the laws of the United States and the state in which PressFront’s operating entity is established, without regard to conflict-of-laws principles. The parties consent to the exclusive jurisdiction of the courts located there for disputes not subject to arbitration.

14. Changes to these terms

We may update these Terms from time to time. Material changes will be reflected by updating the effective date above and, where appropriate, by additional notice. Continued use of the Service after changes take effect constitutes acceptance.

15. Contact us

Questions about these Terms can be sent to legal@pressfront.io.